An invite link isn't working

Updated 2026-09-02

For an invitation to be accepted, all of these must be true:

• It hasn't expired. Invites are valid for 7 days. If it's expired, ask the household owner to send a new one.
• You're signed in with the invited email. The Google or Apple account you use must have the exact email address the invite was sent to. If it doesn't, ask the owner to re-invite your correct address.
• You're not already in a household. Each account can be in one household at a time. If you're in another household, you'd need to leave it first (which signs you out).
• The household has room. Households are capped at 10 members.

Owner side

The owner can open Settings → Household, revoke the old invitation, and create a fresh one. See Inviting someone.