An invite link isn't working

Updated 2026-09-13

For an invitation to be accepted, all of these must be true:

  • It hasn't expired. Invites are valid for 7 days. If it's expired, ask the household owner to send a new one.
  • It hasn't been used. Each link adds one person. If someone else already used it, or you joined with it before, ask the owner for a new link.
  • You're not already in a household. Each account can be in one household at a time. If you're in another household, you'd need to leave it first (which signs you out).
  • The household has room. Households are capped at 10 members.

Owner side

The owner can open Settings → Household, revoke the old invitation, and create a fresh one. See Inviting someone.

Questions this answers

  • Why won't the invitation link work?
  • "This invite has expired" — what now?
  • Someone else already used my invite link.

Still need help?

Email us at [email protected] and we'll get back to you.