Restoring your subscription
Updated 2026-09-02
Most of the time you don't need to do anything — sign in and ReciLore reads your household's Full status from the server.
The Restore button
Settings → Subscription → Restore subscription re-checks your app store purchase and re-links it to your household. Use it if you know you have an active subscription but the household still shows Free — for example after reinstalling or switching devices. Only the owner can restore.
"No active subscription was found for the current store account"
The Apple or Google account signed in on this device has no active ReciLore Full subscription. Make sure you're using the same store account that bought it. If the purchase is under a different account, or you think it's linked to another household, see Billing problems.
Questions this answers
- When do I need to restore my subscription?
- Why does it say "No active subscription was found"?
- I paid but the household still shows Free.
Still need help?
Email us at [email protected] and we'll get back to you.